WHAT WE DO
We offer three main services to providing systemic solutions and support to remote Indigenous Community Service Delivery. We offer 1. Professional Mentoring 2. Peer Support (The Central Axis) and 3. Research in Remote Community Service Delivery. In our Mentoring Service, we professionally match Mentees with Mentors from a team whom have worked for over 90 years combined experience in program delivery in remote Indigenous communities. In our Peer Support, we provide access to the Central Axis community platform and free monthly newsletters that include best practice research for the specific context of remote Indigenous communities.
Our not for profit social enterprise offers systemic solutions and support, for some of the biggest hurdles to achieving long-lasting sustainable outcomes driven by remote Indigenous communities that are in partnership with State and the Australian Federal Government. We partner with all stakeholders in regional and remote service delivery; who have many staff, teams and programs over broad geographical and very remote areas, often with limited resources; to give the champion individuals and teams on-the-ground more one-on-one, in-depth support through Mentoring, Peer Support (the Central Axis), and Research Initiatives.
By responding ‘in-context’ in real-time, with professional, evidenced-based and community development orientated strategies, World Central Mentoring bolsters existing support offered internally in organisations and councils, prevents managers/coordinators/middle management being ‘spread too thin’, greater protects staff health and wellbeing preventing stress-related illnesses or burnout, enhances culturally safe and appropriate practices, and increases staff retention which in-turn, reduces expenditure related to high turnover.
The latter also saves taxpayers dollars…. and has huge cost benefits for the all levels of Government and funding. The Central Axis serves the same purpose in a different and unprecedented way, by providing an online community platform and monthly newsletter that is a place for remote leaders and practitioners to collaborate, sustain, grow and share.
World Central’s Research Initiatives also fill a need, where there is limited best practice evidence based research available for remote service delivery for Indigenous communities. Keep an eye out for our “Living & Working in Remote Indigenous Communities” Findings Report, 2019 (coming soon).
World Central also takes on focused Research projects for Governments, Indigenous Organisations, Councils and Peak Bodies who have specific research objectives for empowering Indigenous communities, or to assist with evidenced based research to bolster tender means and processes.
WHAT TO EXPECT
Expect a high quality of Mentoring, Peer Support and Research, from a team that is grounded in both years of experience and best practice cultural safety.
In our Mentoring program Mentees are taken through an onboarding process, and are matched professionally with the ideal Mentor to meet the specific needs. Each match is tailored to the needs of the individual mentee and the organisation. Our most accessed service is a 12 month program, with 2hours of real-time mentoring per month.
Where necessary we partner with managers and coordinators who are arranging mentoring for their Staff and teams,
We provide an induction round table between the Mentee, the Mentor, the mentees internal supervisor/manager and the World Central Coordinator to delineate lines of communication, expectations and time frames. The Mentor and Mentee then continue to have 2 hours per month of fun, pragmatic, confidential, ethical and safe sessions over one year by phone or video conferencing, with some measurement and evaluation check-in points along the way to ensure feedback opportunities between parties.
The Central Axis, our vibrant and growing online community platform, provides peer support and best practice research specifically for the leaders and practitioners living and/or working in remote Indigenous communities around the country. The Central Axis includes researched and evidenced-based feature articles in our newsletter each month, relevant to the reality of living and working out-bush. It also includes interesting stories, useful resources, tools and strategies. It is also a place of peer support for leaders and practitioners in the field to collaborate, sustain, grow and share.
We pride ourselves in supporting the champions of remote service delivery, with humour, understanding, long-term experience on the ground, real and pragmatic approaches to an invaluable working context that deserves greater acknowledgment and celebration. World Central puts remote Indigenous communities at front and centre, #MiddleofNowhereCentreofEveverything
WHO WE ARE
As a registered Australian charity and social enterprise start-up, we at World Central are a dynamic team, and share over 90 years of experience in remote Indigenous community service delivery in Australia.
Each member of our Australian-wide team; now based from Qld, the NT, VIC and SA; is a unique blend of the robust bush-dweller and down-to-earth community member, with extensive remote community, professional and academic backgrounds. We have worked on all levels of remote community service delivery, from frontline facilitation and training, to senior regional management.
We are passionate about partnering and supporting community service work on remote Indigenous communities. Our team have worked across over 1.3 million square kilometres of remote Australia.
We are passionate about supporting community service work in remote Indigenous communities.
Our team have worked across over 1.3 million square kilometres of remote Australia. We provide mentoring in an external capacity, to bring quality support directly to you. Whether you are an organisation, council, corporation, individual staff member or a volunteer working remote, our Mentoring comes from an authentic and practical platform of best practice, extensive experience, cultural awareness & safety, evidence based theory and harnessing community development principles.
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Introduction World Central conducted the pilot research with the aim of gaining greater insight into the experiences of leaders and practitioners, who deliver primary health, education, essential and community services and development in remote Indigenous communities...
An Australian organisation helping support workers in remote Indigenous communities, has used its key-note address at the Queensland Rural Medical Family Network AGM this month, to help build resilience in the bush. World Central Founder, Shelley Madden delivered the...
In the beginning, what motivated you to work and live in remote Indigenous communities? I came to Central Australia for the first time in July 2007. I was working in Buenos Aires University teaching photography to young people and went to visit my boyfriend Be, who...